UHC Ethics and Compliance Practice Test 2026 – Complete Prep

The correct answer is the consumer's email because, during the LEAN enrollment process, the primary purpose of the email address in the applicant information section is to ensure that the consumer receives all necessary communications regarding their enrollment. This includes important updates, confirmation of enrollment, and information related to their health plan.

Using the consumer's email helps to maintain clear lines of communication directly with the individual who is enrolling in the plan, providing them with access to personalized information that directly affects them. It is crucial for compliance and ethical practices to prioritize the consumer's contact information for transparency and to enhance their experience in the enrollment process.